​​​Materials could include:

• Your company literature, brochures, documents presentations, emails (preferred materials)

• Role play

• Checklists

• Videos

• Video recordings (of your presentation or speaking activity) used for viewing and feedback

• Case studies

• Articles

• Glossaries

• My ebook The Culture Smart Professional 

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Needs analysis:

• First session of 60 minutes (free) 

• Discussion of your needs

• Goal setting for each session

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Sessions:

• You receive an email 3-4 days before the session with a suggestion of what to prepare (could include reading, writing an email, presentation)

• The session is divided into 3 parts: 10 minutes greeting and chatting, 40 minutes activity, 10 minutes feedback and goal measurement.

 

​​Post-session:

• You receive an email with the written feedback,  goal measurement

• Suggestion for remedial work which could be the preparation for the next session

• ​​Feedback is ongoing. This defines if goals are being reached, what changes need to be made to reach the final goal.

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How are goals and results measured?

• Results are measured by behavioral change. For example, if you need to write culturally appropriate emails to a Japanese client, each session will study your email to see if it is culturally adapted to the Japanese culture. This change in behavior translates in your workplace by aligned performance.

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